Improving Corporate Performance Through Employee
Trust and Inclusion
Management behaviors that reduce trust and inclusion are growing concerns and a potential liability for many companies. The implications of these behaviors, often perceived as retaliatory, contribute to a lack of productivity and employee morale, and threaten business success.
Georgia Power is an example of a company that was willing to address these issues head-on. Hipple&Co Reputation Management developed a cultural change strategy that emphasized core values and management skills to help Georgia Power strengthen a collaborative and high performing culture.
The Trusting & Inclusive Culture strategy included four key elements:
- a personal commitment and focus from the CEO
- a management awareness & education program, with workshops on retaliation and job selection
- clearly articulated business goals and expectations about managerial and employee behavior
- performance management & accountability
To view sample pages from the workbook, CLICK HERE.
Services offered by Hipple&Co:
Research, Strategy, Leadership Communications, Management Workshop Curriculum and Supporting Materials
Results:
By paying attention to and being intentional about cultural transformation, the company also is reducing its liability for inappropriate management behavior, while positioning itself to attract top talent and retain the talent currently within the company. Recent results from the annual Employee Engagement Survey indicate the progress that has been made by addressing the issue of retaliation.
Values-Based Leadership Isn't for Wimps - What every organization can learn from Marine Corps ethic training
Earlier this year, J.R. Hipple and a group of Atlanta business leaders traveled to the Marine Recruit Depot at Parris Island in South Carolina. The purpose of the trip, organized by the Center for Ethics and Corporate Responsibility, was to learn about the Marines' values-based training strategy.
In The Strategist magazine, J.R. and co-author Dr. Steve Olson share the inspiring lessons they took away from their experiences at Parris Island and from the Marines' values-driven management philosophy. In the article, they discuss how the Marines' core values and discipline-based training have a pertinent place in the business world and can help every organization achieve its goals.
Based on their experiences and encounters with the officers and recruits at Parris Island, they've compiled a list of four battlefield-tested disciplines for values-based leadership:
1. Making connections
2. Instilling integrity
3. Remembering and reliving your values
4. Increasing effectiveness
Click below to download the full-text article and see what every organization can learn from the Marine Corps' Ethics Training.
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Diversity Lessons from the Schoolyard to the Workplace – Insight into Diversity Magazine
"It's funny how all of the pictures in your house are of black people and all the ones in my house are white."
I made this observation at the age of 15 after visiting the home of high school classmate Joe Lusane, my first African-American friend. This was the first time I'd been invited into a non-white's home, and I remember being warmly welcomed by Aunt Louise, Joe's guardian after the death of both his parents at an early age. I also can clearly see the framed photographs on the wall of his extended family and friends, without a white face in the crowd. It was a revealing moment, making me acutely aware of the bookshelf full of photographs of white people that Joe looked at the dozens of times he had been to my home.
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Counselors Academy Names JR Hipple 2011 Chairman
ATLANTA, GA, February 17, 2011 — J.R. Hipple, founder and principal of Hipple&Co. Reputation Management, was recently named chairman of the Counselors Academy, a professional interest section of the Public Relations Society of America (PRSA). Hipple has been a member of the Counselors Academy executive committee since 2005, and his recent roles include secretary/treasurer and chairman of the 2010 annual conference.
"It is an honor and a privilege to be a part of an organization that is so committed to learning and best practices," says J.R. Hipple. "It connects many professionals around the nation and serves as an open book of knowledge. Counselors is an invaluable resource for life-long learning and professional development."
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JR Hipple featured on Harvard Business Review Blog
Earlier this year, J.R. Hipple and a group of other Atlanta business leaders traveled to the Marine Recruit Depot at Parris Island in South Carolina. The purpose the trip, organized by the Center for Ethics and Corporate Responsibility, was to learn about the Marines' values-based training strategy. On the Harvard Business Review Blog, J.R. and co-author Dr. Steve Olson share the inspiring lessons they took away from the Marines' values-driven management philosophy, which can help every organization achieve its goals.
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Center for Ethics & Corporate Responsibility Names J.R. Hipple Chairman of the Board
ATLANTA, GA, January 2010—J.R. Hipple, CEO of Hipple&Co. Reputation Management, has been named chairman of the board of governors for the Center for Ethics and Corporate Responsibility at the Robinson College of Business at Georgia State University. Plus, Patricia Barmeyer, partner, King & Spalding, and Craig Jones, executive vice president, Cousins Properties, have joined the board.
Hipple replaces outgoing chair Mark Snyderman, former chief ethics and compliance officer for the Coca-Cola Company. Hipple has served on the Center for Ethics board since 2006 and recently was the chair of the 2009 Ethics Advocate Award, which was given to Helene Gayle, president of CARE USA.
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Counselors Academy Names J. R. Hipple Chair-Elect
ATLANTA, GA, January 2010— J.R. Hipple, founder and principal of Hipple&Co. Reputation Management, was recently named chair-elect of the Counselors Academy of the Public Relations Society of America (PRSA). Hipple has been a member of the Counselors Academy executive committee since 2006, and his recent roles include treasurer and chair of the 2010 conference.
“Counselors Academy facilitates peer-to-peer relations with some of the most successful public relations professionals around the nation,” says J.R. Hipple. “It is a rare group where members candidly share their best practices—and worst mistakes—in public relations agency management. The information exchange and knowledge gained is invaluable.”
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INSIGHT Into Diversity Adds J.R. Hipple to Editorial Board
ATLANTA, GA, January 2010— J.R. Hipple, founder and CEO of Hipple&Co. Reputation Management, has recently been named a member of the editorial board of INSIGHT Into Diversity. As part of his board responsibilities, Hipple will be a contributing writer and adviser to INSIGHT’s magazine and web site.
“It is an honor to be a part of the Insight Into Diversity team,” says Hipple. “The publication is a leader in the field, particularly as a clearinghouse of information about the importance of diversity and inclusiveness in the workplace. I especially enjoy and support its focus on diversity as a way to enrich your life—both at work and at home.”
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The Five Elements of Cultural Transformation
Reputation Management for Executives
A presentation & discussion at the Lee Hecht Harrison Signature Luncheon--As part of his role as a member of the advisory council of Lee Hecht Harrison, a global outplacement and HR consulting firm, J.R. Hipple facilitated a discussion about reputation management with a group of senior executives. The group learned about the key drivers of executive reputation and strategies for building reputation.
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Reputation Management in the Public Sector
Reputation Management in the Public Sector-- Reputation management is relatively new in the public sector, but it can be an invaluable strategy for organizational success. The contributing factors to a public university's reputation were identified through primary research conducted by Dr. Judy Turk, director, and Dr. Ernest Martin, associate professor, the School of Mass Communications at Virginia Commonwealth University. Dr. Turk, Dr. Martin and J.R. Hipple created a model for defining and measuring reputation that is adaptable to non-profit and governmental organizations. Plus, the team explored ways to use research for building leadership support for reputation management activities. The results of this work were presented at the 2006 International Public Relations Research Conference at the University of Miami.
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Communicating About Executive Compensation: Managing the Sticky Topic of Money
Communicating About Executive Compensation: Managing the Sticky Topic of Money from the Spring 2006 edition of Good Business, The online journal of The Southern Institute is published periodically, providing perspectives on current issues in business and professional ethics.
Mr. J.R. Hipple, an expert in reputation management and member of The Southern Institute's Board of Directors, contends that with new reporting rules proposed by the Securities and Exchange Commission (SEC), "the worst thing a company can do is to pretend that multi-million dollar compensation doesn't exist, especially with employees." Wise companies need to prepare to communicate to its stakeholders about its executive and directors compensation. This will serve "to create greater trust and understanding with investors, the public and, perhaps most important, employees."
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The Art of the Question: Tips for Improving Counseling & Management Skills
A true test of a public relations pro is the ability to give on-the-spot advice to a CEO. During those often pressure-packed times, the best counselors I know are those who are masters at asking questions that lead to more knowledge for them and the CEO. A brief pause provided by thoughtful questions allows time to clarify the situation and organize thinking before giving critical advice.
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Reputation Management - An Integration Strategy for Public Relations
Business Roundtable Meeting to Explore Connection Between Trust and Performance
ATLANTA,
April 18, 2005—The Southern Institute for Business and Professional
Ethics will hold a roundtable discussion on April 18 on the topic
of Connecting Trust & Business Performance. J.R. Hipple, principal
of Hipple&Co. Reputation Management, will facilitate the discussion,
which is a part of the Southern Institute’s Executive Breakfast
Forum. The roundtable will immediately follow a presentation by
Gerald Grinstein, CEO of Delta Airlines. Grinstein will address
how he is managing trust in the challenging situation facing Delta
and the airline industry.
For
more than 12 years, The Southern Institute's Executive Breakfast
Forum series has been a place where leaders gather to discuss
ethical issues in business and professional life. Held quarterly
at the downtown Atlanta Capital City Club, the meetings are attended
by representatives of major corporations, professional firms,
the judiciary, institutions of higher education and other fields.
More information about the forum and other Southern Institute
programs may be obtained at www.southerninstitute.org.
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J.R.
Hipple authored an exclusive story for the Georgia PR Professional
publication, The PRactitioner, Spring 2005 edition. You may download
and read the article by clicking on the link below:
